An open letter to customers and partners of JSC Sense Bank from the newly appointed Supervisory Board and the Management Board

Dear clients and partners,

we would like to inform you that the new members of the Management Board and the Supervisory Board of JSC Sense Bank have begun to perform their duties. The bank’s management team was appointed by the Deposit Guarantee Fund upon motion of the Ministry of Finance of Ukraine and approval of the National Bank of Ukraine.

The new management team ensure stable operation for further development of the bank, its staff, clients and stakeholders. We believe that the staff and our clients are the most important asset of the bank and crucial element for its success. We assure you that you can count on professional commitment of the staff to the bank’s mission of integrity, transparency and serving your needs, we look forward to working together.

The bank aims to become a more effective provider of financial services for its customers and the most high-tech bank in Ukraine. We value our client’s commitment to the bank and we will attempt to deliver value to meet their needs for development of their own businesses. We will continue to engage with our clients in order to be responsive to their needs and look forward to more extensive relationship with them.

Our aim is to strengthen our market leadership and develop more innovative products and technologies for our customers and partners.

On behalf of the Supervisory Board and the Management Board

Sincerely yours,

Acuner Sevki, Chairperson of the Supervisory Board

Dmytro Kuzmin, Chairperson of the Management Board